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Our support team is available Monday - Friday from 8am-6pm EST.
How do I close my account?
Make sure to check your new email address for a verification email, as some platforms may require you to verify your new email address before the change can take effect.
It's also important to keep your new email address safe and secure by using a strong password and enabling two-factor authentication if available. For more information on email security, check out this article on email safety tips.
How do I change my password?
Changing your password is an important security measure that can help protect your online accounts from unauthorized access. If you suspect that your password has been compromised, or if you just want to update it for safety reasons, it's easy to do so. To change your password, you will need to log into the account for which you wish to update the password. Once you're logged in, look for the "Settings" or "Account" section. From there, you should see an option to "Change Password". Click on that option and follow the prompts to create a new password. For more information on how to create a strong password, check out this article on password security. Remember to keep your password safe and secure by not sharing it with others and updating it regularly.
How do I change my shop name or url?
Changing the name or URL of your shop can be a great way to rebrand or update your online presence. It's important to note that the process for changing these elements may vary depending on the platform you're using. It's important to choose a name and URL that accurately represents your brand and is easy for customers to remember. Avoid using confusing or difficult-to-spell names that could turn customers away. For more information on how to change your shop name or URL on different platforms, check out this guide on rebranding your online store. Remember to update any external links or marketing materials with your new name or URL to avoid confusion for your customers.
How do I change my contact email?
Changing your contact email can be necessary if you no longer have access to your current email address, or if you simply prefer to use a different email for communication. Keeping your contact email up to date is important so that you can receive important notifications and updates from various online platforms. To change your contact email, you will need to log into the account for which you wish to update the email address. Look for the "Settings" or "Account" section, and from there, you should see an option to "Edit Contact Information" or "Change Email Address". Click on that option and follow the prompts to enter your new email address and confirm the change. Make sure to check your new email address for a verification email, as some platforms may require you to verify your new email address before the change can take effect. It's also important to keep your new email address safe and secure by using a strong password and enabling two-factor authentication if available. For more information on email security, check out this article on email safety tips.
Does big cartel make the products I sell?
Changing the name or URL of your shop can be a great way to rebrand or update your online presence. It's important to note that the process for changing these elements may vary depending on the platform you're using. It's important to choose a name and URL that accurately represents your brand and is easy for customers to remember. Avoid using confusing or difficult-to-spell names that could turn customers away. For more information on how to change your shop name or URL on different platforms, check out this guide on rebranding your online store. Remember to update any external links or marketing materials with your new name or URL to avoid confusion for your customers.
Our support team is available Monday - Friday from 8am-6pm EST.